SLA 99.95% · 15-minute response

Managed infrastructure
for resilient businesses

14 years of operational experience. We take ownership of your platform — from the initial audit to round-the-clock operations. Dedicated engineers, transparent reporting, NDAs, and compliance with international data-protection standards.

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Customers across CIS, UAE, and EU NDA-driven projects · data-protection by design ISO/IEC 27001 — preparing for certification

years operating critical infrastructure

99.95%

contractual uptime for tier-1 systems

12+

years engineering operations

24/7

on-call duty roster, P1 reaction in 15 minutes

Capabilities

A full engineering function, on demand

From a one-off configuration to continuous operations of a distributed estate. The technology stack is chosen to match the business outcome and any regulatory constraints.

Managed DevOps outsourcing

CI/CD ownership and GitOps practice. Day-2 operations of Kubernetes, OpenShift, and Nomad. Infrastructure-as-code on Terraform and Ansible. Change management aligned with ISO/IEC 27001.

24/7 monitoring & SOC

Round-the-clock observability on Zabbix, Prometheus, Grafana, and Loki. Documented escalation runbooks, on-call engineer, target P1 response of 15 minutes.

Server administration

Linux, FreeBSD, and Windows Server. Provisioning, patching, hardening to CIS Benchmarks, and tested backup-and-restore policies.

Database operations

PostgreSQL, MySQL, ClickHouse. Performance audits, index restructuring, replica topology, and PITR backups. Critical query latency reduced by 50–80%.

Information security & hardening

DDoS mitigation, WAF, and access governance. Audits and hardening to CIS Benchmarks. Compliance with applicable data-protection regimes (152-FZ in Russia, GDPR principles for EU clients). NDA-class engagements supported end-to-end.

Cloud migration

Lift-and-shift or re-platform across Yandex Cloud, Selectel, VK Cloud, AWS, and on-premises. Phased plan, fallback path, and downtime kept inside the SLA envelope.

Corporate IT outsourcing

Sysadmins and helpdesk engineers embedded with the customer. Remote and on-site server and endpoint support. Contractual SLA, monthly reports. From USD 500/month equivalent.

Engagement model

How we work together

A predictable path from the first conversation to ongoing operations. Every stage produces fixed deliverables and clearly assigned ownership.

Discovery audit

2–5 working days. Full estate inventory, risk register, low-hanging fruit, and KPIs for the optimisation roadmap.

SLA onboarding

Master service agreement, NDA, SLA matrix, escalation runbooks, on-call schedule. Typically completed in 5–7 days.

Continuous operations

Monthly service reports, quarterly optimisation cycles, transparent time accounting, and a direct line to the lead engineer.

Construction · Manufacturing · Crimea 10 years hosting Federal scale

OOO PERIK (Elit-Beton) — concrete production, Crimea

Hosting and operations since 2016 (10 years) for the website of a Feodosia-based ready-mix concrete producer (in business since 1997). Federal infrastructure projects: Tavrida highway (stages I–III), the Feodosia–Sudak water pipeline (60 km), bridges on the Tavrida route, the Crimea energy bridge, and defence orders (11,000 m³ of M300 concrete). WordPress + iframe project gallery under differential security: elit-beton.com →

B2B SaaS · tourism/HoReCa 2 years

Trip Advance — hotel software solutions

Server administration since 2024 for a Russian B2B vendor that deploys 1C:Hotel, iiko, and Bitrix24 for hotels and restaurants. Proactive monitoring, P1 response within 15 minutes, TLS and stack updates without downtime. tasolution.ru →

Feodosian Diocese (ROC) · Crimea 11 years NDA

Feodosian Diocese (ROC) — 11 years hosting

11+ years of WordPress hosting and maintenance for a long-term client (under NDA). Stable uptime, minimum TCO, and no forced redesigns — the right answer when a working system has no business reason to be rebuilt. Public link withheld under NDA.

Get in touch

Let’s discuss your platform and send you a proposal

The first consultation is non-binding. We sign an NDA before discussing infrastructure details on request. Replies within one business day.

Managed infrastructure for resilient businesses